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Author Topic: problems with parental controls  (Read 5312 times)
pgm
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« on: March 19, 2009, 04:07:10 PM »
hi i searched for if my problem was post in here but no result so here it is
my son has the samsung instinct and i putted on  a code for parental controls and blocked somethings.every cell phone can slip out of your hands and might fell down. when that happens ,the code that i have put for the parental controls don't work any more and say invalid code. i know the code and when i press it , doesn't work  i need to know if there is some way i can fix this  problem without reset the phone . thx for reading and answering
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pgm
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« Reply #1 on: March 28, 2009, 09:59:06 AM »
plz someone help me solve my problem
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Mattman911
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« Reply #2 on: April 07, 2009, 06:14:50 PM »
What? I don't understand, you dropped the phone or you didn't? please clarify your story and question.
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version74
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« Reply #3 on: April 09, 2009, 03:27:31 PM »
I have this problem as well although it has nothing to do with droping the device.  I set my parental controlls  with a 4 digit code  and then   go to unlock it days later to find that my code no longer works.. I called telus and they told me to take it to the store i got it from and they'll send it to be fixed.   LOL   all u have to do is reset the phone and its fixed   but you'll lose all your contacts!
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Mattman911
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« Reply #4 on: April 09, 2009, 04:19:12 PM »
Back-up your contacts via BT to another phone or Microsoft Outlook, or BitPim if you are clever enough.
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version74
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« Reply #5 on: April 09, 2009, 09:23:30 PM »
still a pain in the a$$
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mohamed
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« Reply #6 on: April 15, 2009, 07:37:32 PM »
tell me about it i reset the phone about 5 times or more
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dmaertz
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« Reply #7 on: August 02, 2009, 08:15:19 PM »
I've had the same problem.  I set the parental control to not allow web access and less than 5 minutes later it wouldn't take the code I had put in.  Frustrating!  I contacted Telus and they don't have a code to unlock it- they said I have to send it in and reset the phone.  I, too, am hoping to find another solution.
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AsianCouture
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« Reply #8 on: April 12, 2010, 02:27:27 PM »
when u reset does EVERTHING go away??? lik your pictures... voicemails..
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dmaertz
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« Reply #9 on: April 12, 2010, 10:28:02 PM »
Yes, everything is supposed to be reset to factory conditions.
I also cannot reset it myself because I cannot unlock the parental control.  That's what Telus wants you to send it away to get done- a total reset.
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