Hey here is a list of sprint phone numbers i found with and without hold times.
Activations:
888-211-4727
888-328-4252
888-788-4727
888-715-4588
Activations No Wait Time (non automated):
866-516-8519
Business Customer Service:
800-827-1180
Business Customer Service (no wait time):
866-581-9266
877-297-4258
Business Retentions:
866-881-9571
877-812-1223
Collections:
800-808-1336
Corporate Headquarters (Higher-ups):
913-624-6000
703-433-4000 (automated directory)
800-829-0965 (automated directory)
913-794-0000 (automated directory)
Credit Department:
800-639-6116
Customer Service:
800-480-4727 (option 1)
800-639-6111
877-909-4806 (option 2)
888-211-4727 (option 2)
888-312-0050
888-328-4252 (option 2)
888-788-4727 (option 2)
Customer Service No Wait Time:
866-360-2159
Do Not Call Number:
888-382-1222
Employee Accounts:
866-250-2221
888-876-8381
Executive Services:
866-398-4606
888-569-4927 Fax
Fraud Department:
888-788-0788
International Roaming:
888-226-7212
Legal Department:
Kennedy, Leonard - Corporate Legal: 703-433-4274
800-829-0965 (need location and employee name, Legal Department is in Overland Park, Kansas)
913-794-1474 - Stewart S. Myers - Sprint Nextel, Senior Attorney
Law Department
6200 Sprint Pkwy
Eisenhower A
Overland Park, KS 66251
Office of Privacy - Legal Department: 800-639-6111
Sprint Nextel
Mail stop VARESP0403-A4112
2001 Edmund Halley Drive
Reston, Virginia 20191
Loyalty group:
800-614-9021
866-800-7398
866-888-2483
Marketing: (number is for survey, not able to contact a representative)
866-877-9830
Marketing Opt-Out:
800-865-7786
National Business Plan:
888-312-0050
Nextel.com Sales Support Desk
866-289-8375
Opt-Out Number (Sprint Services Only):
800-865-7786
Payments / Internal Collections:
800-808-1336
800-399-2504
PCS & Nextel phones:
866-866-7509
800-974-2221 (option 3, then option 2)
Porting Department:
877-688-1969
Power Vision / EVDO Support:
866-818-1944
Priority Team:
866-542-1258
Rebate Line:
800-477-4127
Residential Sales and Business Land Lines
800-877-7746
Retentions:
*2 (at the voice prompts state "CANCEL")
Retentions No Wait Time:
866-881-9571
877-766-7697
877-851-1832
Sprint Ambassadors:
888-296-8806
Sprint Care:
866-881-9571
Sprint Corporate Security:
800-877-7330
Sprint Direct:
866-306-7056
Sprint Directory:
800-829-0965
Sprint Employee Value Program (National Volume Discounts):
888-457-6294
Sprint Network Management Center (Cell Towers)
888-859-1400
Sprint Subpoena Compliance (Malice Phone Call Traces)
Mailstop KSOPHM0206
6480 Sprint Parkway
Overland Park, KS 66251
866-259-7534
913-315-0736 Fax
Technical Support Tier 1:
*2 (tell Claire Technical Support)
888-211-4747 (tell Claire Technical Support)
Technical Support Tier 2:
866-588-9907
Tele Sales:
866-289-8375
888-253-1315 (option 3)
Total Equipment Protection (TEP):
800-584-3666
USF Charge Information
866-770-6690
Vision / 3G Wireless Web Support Tier 1:
866-588-9907
Vision / 3G Wireless Web Support Tier 2:
866-818-1944
WLNP Priority Help Link:
877-888-1518 (Password 4357# (HELP#))
On Your Sprint Phone:
Accessory Purchases #222
Airtime Usage *4
American Airlines Flight Information #22 (#AA)
Bill Payment *3
Charles Schwab Direct #724
Customer Service *2
Referral Credit System #733 (#REF)
Retentions *2 (tell Claire you want to cancel)
Tower Resync *18
Spanish Option *5
Voice Command *-> (talk) #->(talk)
PreCash Payment System #2274 (#CASH)
Western Union #986
Email Address:
Ecare email addresses:
ecare@cc.sprintpcs.comecare1@cc.sprintpcs.comecare2@cc.sprintpcs.comecare3@cc.sprintpcs.comExecutive Service:
executive.offices@sprint.comCustomer Service email address:
customer.servicenet@mail.sprint.comAmbassador Program email address:
Ambassadorprogram@sprint.comMarketing Opt-Out:
officeofprivacy@nextel.comPalm Treo Support:
1-877-573-8143
Sprint Employee Value Program (National Volume Discounts):
info@EmployeeValueProgram.comSprint Long Distance email address:
customer.servicenet@sprint.comSprint Complete Sense email address:
sprintphonemanager@sprint.comHelpful Websites:
Buzz About Wireless.com:
http://www.buzzaboutwireless.com/cms/Sprint Employee Value Program (National Volume Discounts):
http://www.mynationlink.com/evp/ or
Sprint Home:
http://www.sprint.comSprint Manage:
https://sso.sprintpcs.com/sso/Login.doSero Website:
http://sprint.p.delivery.net/m/p/sp.../epclanding.asp or
http://www.sprint.com/seroSprint Rebates:
http://www.sprintrebates.com/track/sprintpcs/index.jspReferral Program:
http://www.sprint.com/referralprogramWebsites that contributed to this information:
http://www.sprintusers.comhttp://www.sprintusers.com/forum/showthread.php?t=49124http://forums.mobiledia.com/topic13143.htmlhttp://www.nbacls.com/executives.htmlhttp://forums.slickdeals.net/showth...278318%E2%80%9Dhttp://kb.pcsintel.com/index.php?ti...mbers&Itemid=22http://www.consumerist.com/consumer...bers-206817.phphttp://consumerist.com/consumer/spr...xecs-240040.phpI hope these numbers make things much easier for all of you.
