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Author Topic: General Picture Mail Questions/Issues (Merged)  (Read 16777 times)
jessielee111
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« on: June 24, 2008, 04:45:01 PM »
I am sending a picture mail but my recipients are only getting the text and not the picture.  What am I doing wrong?  I am able to recieve pictures fine now.   Undecided  I do like the instict, but I think there is a lot to learn!
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venom730
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« Reply #1 on: June 26, 2008, 03:29:04 AM »
when i receive a picture mail message and would like to download the pic, i click on the save button on the right of the screen, i get the confirmation that it was downloaded but cannot find where it was saved to.

what is interesting tho, is that i am able to use the pics for use in my contact list.

Any insight as to where to the pic files may be hiding? or is there a way to change the save directory?
Are these pics saved to the phone memory or to the storage card?

Thanks
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dayvedayve
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« Reply #2 on: June 26, 2008, 05:53:20 AM »
They are saved on the SD card in the dcim folder.  You can access them with your saved pictures from your camera
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adleyh2000
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« Reply #3 on: June 26, 2008, 10:41:05 AM »
yea something like that happened to me also...i had to resave the picture and its saved in the SAVED folder on your micro sd card.
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Phill03
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« Reply #4 on: June 30, 2008, 12:37:05 PM »
I keep getting an error message when I try to send pics. The error message reads "there was an error trying to register your phone." What do I need to do to resolve this problem?
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w8ng2xhale
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« Reply #5 on: July 06, 2008, 06:24:24 PM »
I am having a major problem receiving and sending picture and video mail.  I am able to send and receive to other Sprint customers; however, with other carriers, it is hit and miss.  Have been on phone with sprint forever about this.  There answer was that the resolution was too high on the Instinct, and there is no way to turn it down;therefore they told me to send it via email.  That didn't work either.  Is anyone else experiencing this problem.  If you have a solution, please help.  The "advanced" tech people at Sprint haven't been much help.  Thanks!
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Argonaut
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« Reply #6 on: July 06, 2008, 10:13:21 PM »
I am having this problem as well. I was thinking that the resolution thing might be the problem, but I wasn't sure. Sometimes my pictures do go through... This is very annoying and makes me want to switch to Verizon. But, I wonder, if it is a problem with resolution do all high end camera phones have this problem?

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SmilingJak
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« Reply #7 on: July 07, 2008, 12:10:58 AM »
Quote from: Argonaut on July 06, 2008, 10:13:21 PM
I am having this problem as well. I was thinking that the resolution thing might be the problem, but I wasn't sure. Sometimes my pictures do go through... This is very annoying and makes me want to switch to Verizon. But, I wonder, if it is a problem with resolution do all high end camera phones have this problem?



Wait, what?

Because your phone is too good for older phones with video mail you want to switch providers?

Is it really worth the termination fee?
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Merdin
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« Reply #8 on: July 07, 2008, 01:26:33 AM »
Yes im having this issue too, and hopefully it will get resolved, but there is no reason to switch carriers. And the only carrier i cant send to is Verizon because my friends with verizon never get my pictures and i dont get theres, but my friends on ATT and tmobile get the pictures.
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bman7163
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« Reply #9 on: July 07, 2008, 10:41:44 AM »
I just switched from the Mogul to the Instinct.  I was very exited thinking that this phone would let us get real picture mail like everyone else.  We at first it still sent a link accessing sprints picture mail site.  Then you have no option of saving the photo.  But then all the sudden I started getting direct pictures under the messaging icon then picture icon.  I have had pictures come in both ways from the same person.

Does anyone know what is causing this?  I am able to save the direct pics and review, send, and mark as contacts.

I will be talking to Sprint about this one to see what is going on.
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LilRico
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« Reply #10 on: July 07, 2008, 11:03:18 AM »
That's strange....  Is the person you're receiving photos from also from Sprint?  My GF sends me tons of photos and not once has it gone into the text messaging, but they have all landed in the Main->Messaging->Picture area.  I'm wondering if the person who's sending you photos is not in the same network, if that might cause a problem... IDK....
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bman7163
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« Reply #11 on: July 07, 2008, 11:30:26 AM »
It is verizon customers.  I get some in the main/messaging/picture area.  But then today one came through sprints website picture mail.

I have yet to get ahold of customer service to see what they have to say.
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Merdin
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« Reply #12 on: July 07, 2008, 12:49:01 PM »
Quote from: bman7163 on July 07, 2008, 11:30:26 AM
It is verizon customers.  I get some in the main/messaging/picture area.  But then today one came through sprints website picture mail.

I have yet to get ahold of customer service to see what they have to say.

I also have a problem recieving pictures from friends on verizon, i never recieve there pictures and they never recieve my pictures for some reason, and all my other friends recieve them fine just the ones with verizon dont, ill be contacting sprint about this to see what could be the problem.
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MarsVolta
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« Reply #13 on: July 08, 2008, 02:48:42 AM »
Quote from: bman7163 on July 07, 2008, 10:41:44 AM
I just switched from the Mogul to the Instinct.  I was very exited thinking that this phone would let us get real picture mail like everyone else.  We at first it still sent a link accessing sprints picture mail site.  Then you have no option of saving the photo.  But then all the sudden I started getting direct pictures under the messaging icon then picture icon.  I have had pictures come in both ways from the same person.

Does anyone know what is causing this?  I am able to save the direct pics and review, send, and mark as contacts.

I will be talking to Sprint about this one to see what is going on.
they're probaby sending it to your mobile phones email instead of your number
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ikorim
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« Reply #14 on: July 08, 2008, 02:51:03 AM »
i have np with verizon (i just left them for this one) and i can send myself pics
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