Has anybody tried taking it back...

Well i just bought the bell Instinct,used it 32 mins,,which im calling tomorrow to verify,dont think i even used it ten,think someone already had it and used it for 22 minutes and lucked out taking it back,,Bells policy 1s 15 minutes 15 days....had issues with time stamp 4 hrs...web browsing is a joke,touch a button sometimes works sometimes dosent,and a lot more....then i found this site,,,,I took it back to bell and guess, yes im over the time limit to return,, So i said i want it fixed then,,I said this is a well known problem,She told me this is the first she heard of this,she called data support,,,,yes its the first time he heard of this too,,,reset, blah blah, crap,yadda yadda....I came home tried to call data support to verify my minutes that i had used but closed sundays,,,Now im like a bull in a china shop,,,I called Samsung,,yup you guessed it ,,,we never heard of that problem she says,,I said apparently its a well known one ,,,oh no she says....I said well i want mine fixed,,,there was a pause haha, im thinking she didnt know what to say so she says send it back and we will fix it......So as from Sunday November 23 2008 my phone is on way to samsung via bell.......less than 24 hrs old....PLUS they got me by the CAJONES now with a three year contract....

Now how come if this is such a well known problem,Why is Bell still selling faulty phones, or phones with software issues, or whatever the case may be on behalf of Samsung......
ONE REALLY PISSED OF CONSUMER.
any feed back appreciated..

IMHO....I should have done a little more research,,but also i wouldnt be having this problem,if bell had taken them off the shelves ,,,not keep selling them.....

P.S.  If im not getting what i am paying for they are in breach of contract which leads me to believe that i should be able to close my account go to rogers,telus,fido koodoo,without being penalised for early deactivation off mmy account with bell,,,,,You can probably tell im totally pissed...

P.P.S. should have waited on the STORM...oh wait ..Or cancel service and let them sue me for the deactivation fee..

P.P.P.S.  And remember, as a Bell client you have access to the best coverage on the fastest and largest mobile network across North America*..........................

OK HERES THE UPDATE>>>>

On Monday i called customer service only to be passed around from rep to rep and repeat my story five times every time getting even more frustrated,,The last rep told me I had 24 mins on my phone as of the Sunday night i explained I had returned my phone Sunday at 11 oclock she maintained i had 24 mins as of 5 oclock,,,After losing the place and peaking at her I hung up...HMMMMM now what....... maybe i shouldnt have done that........
Monday night calls the centre again and the first person i spoke to, told them im not repeating my story get me a supervisor that can make decisions....Finally got to speak to one of there supervisors,, JOE,,He was very calm told him my situation, he read my situation, he told me to speak to manager of store and if i get no satisfaction call him back,,I asked how many minutes i had from Sat at 12 oclock till Sun 11....He then informed me that i had only 14 minutes of talk time in that period.....Which i already knew by going into my unbilled usage..Now im armed for war..haha
I called store Tuesday lunchtime to the manager,,She informed me leave it with me and she would get back to me...At 3 oclock I called her only to be told she had to discuss it with the girl that told me 32 mins.....Around 8.30 Store manager calls...WAIT FOR IT>>>32 mins she says and she verified it and there was nothing she was going to do......After peaking at her and ranting and raving  i hung up.....Guess Ill have to wait till tomorrow now once i can recollect my thoughts,,haha...

P.S. I played with there store model thats broken too...

P.P.S.Im thinking about  going to store with the

P.P.P.S.The store manager also told me that it was not a used phone they sold me,,I said 18 minutes would make it used,,The rep told me after 15 minutes of talk time they cant sell it as new,,Apparently when they get a phone back under 15 mins it is shipped back to the manufacturer and never resold......WHAT HAPPENED THEN I JUST LUCKY THAT I GOT ONE,,,No she said, you were the only one to have that phone and 32 mins it is....CLICK

P.P.P.P.S.  Store manager now says I have 142 mins of talk time as of tonight,,,I told her this IS F@#!&%^G RIDICULOUS I DONT HAVE THE PHONE......

ANYBODY GOT ANY SUGGESTIONS WHAT TO DO NOW>>>>>

Glad your situation worked out.  So far I've been satisfied with the phone but I'm not a big user to begin with.

As a cell phone provider Bell isnt that bad there cell phones are pretty decent,Its there customer service that sucks a55...And to boot it would cost me 2-3 hundrd bux to get out of my contract.....
In saying that though if the storm isnt a phone that going to suit me Rogers might be the way to go,even if it is just for Principals......

Lithium : 250 cancellation fee : you sell the instinct for 200$. 199$ for the Iphone is pretty decent. Rogers 30$ Data plan include FREE GPS, MSN, Tethering, decent browser, add-ons, e-mail. Do the math with the Samsung crap : Fun 15 15$ + GPS 8$ + MSN 8$ = 31$....