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Author Topic: Canadians, Want Your Updates? Speak Up via these Links  (Read 2911 times)
stormygal_indy
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« on: October 02, 2008, 10:25:48 AM »

I've pulled together a central list of the places/modes to have your voices heard about the troubles you're having with your Instincts. This list contains both the link to the media/method of voicing your concerns as well as the cross-link to where it was mentioned here on Instinct-Samsung.com.

Thanks to those of you who are championing these efforts!


FOR BOTH BELL AND TELUS:

Call to Action Media form - info is sent to media in Canada
https://cfadatabase.org/cfa/default.aspx
Reference post - http://www.instinct-samsung.com/index.php/topic,5153.msg41856.html#msg41856
US Commentary on use of form: http://www.instinct-samsung.com/index.php/topic,4197.0.html


File a complaint with the Better Business Bureau. It goes directly to the carriers for review
https://odr.bbb.org/odrweb/public/GetStarted.aspx
Reference post - http://www.instinct-samsung.com/index.php/topic,5153.msg41931.html#msg41931

Twitter Users
http://twitter.com/theinstinct
Reference post - http://www.instinct-samsung.com/index.php/topic,5231.msg41994.html#msg41994


FOR BELL USERS:

Petition
http://www.petitionspot.com/petitions/BellSamsungInstinct
Reference post - http://www.instinct-samsung.com/index.php/topic,5231.0.html

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bneale
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« Reply #1 on: October 09, 2008, 12:40:58 PM »

I have just filed a complaint with BBB as to the lack of support service with the Telus phone as well as the miss representation of the customer service reps and the lack of a video player or supporting updates.

I even went as far as to include links to Telus's website as an example of false advertising (see value added services and "Video Downloads". how are we to play them with no video player?)

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Berserk87
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« Reply #2 on: June 04, 2009, 02:23:01 PM »

the telus instincts dont have a video player?!

im on bell and all my stuff works fine.
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