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Author Topic: Music Player Update Error -- White Screen  (Read 3532 times)
shimmer23
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« on: July 30, 2009, 10:07:52 AM »

I went into my music player and hit the "store icon" and was prompted to update. well i did and now i can't even access the app. it'll bring up the circle thing and then flash to a white screen briefly before bringing me back to the menu. like when you leave an app or change menus on the home.. that motion. i've searched for this problem and only found it on the bell site. any suggestions? i'm at 3.0.57
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pwagner
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« Reply #1 on: July 30, 2009, 11:02:03 AM »

Hmm no update for me. I'm back at 2.2.48. Anyone else?
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ifuweremeidsuck
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« Reply #2 on: July 30, 2009, 11:05:40 AM »

I went into my music player and hit the "store icon" and was prompted to update. well i did and now i can't even access the app. it'll bring up the circle thing and then flash to a white screen briefly before bringing me back to the menu. like when you leave an app or change menus on the home.. that motion. i've searched for this problem and only found it on the bell site. any suggestions? i'm at 3.0.57

your music version should be at 2.2.48

I believe you posted your TV vesion which is also outdated and should be at 3.0.62. 

I would try going into Settings>General>Update Software that way and see if that helps out any as you seem to be behind a few updates all the way around. 
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shimmer23
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« Reply #3 on: July 30, 2009, 12:09:35 PM »

Nope..

Applications
Music: 3.0.57
Sprint TV: 3.0.62
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shimmer23
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« Reply #4 on: July 30, 2009, 12:11:38 PM »

does anybody know of a link to get the previous music player rev?
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ifuweremeidsuck
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« Reply #5 on: July 30, 2009, 12:15:32 PM »

Nope..

Applications
Music: 3.0.57
Sprint TV: 3.0.62

lol well ok, i guess I am out of date. I tried to update it but i didnt recieve the prompt.
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shimmer23
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« Reply #6 on: July 30, 2009, 12:17:09 PM »

it's k.. just frustrating.. my upgrade date is saturday and i'm ready for it as of late Smiley
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« Reply #7 on: July 30, 2009, 03:01:44 PM »

So are you with Bell, or Sprint?
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« Reply #8 on: July 30, 2009, 03:18:21 PM »

No update here either.  Love how it says " Exceeded number of songs, limit is 1252 " and I only have 1132 songs.
Sure hope we get another music update soon
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« Reply #9 on: July 30, 2009, 04:12:50 PM »

No update here either.  Love how it says " Exceeded number of songs, limit is 1252 " and I only have 1132 songs.
Sure hope we get another music update soon

I think i just puked in my mouth a little. I hope they replace it period.
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ifuweremeidsuck
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« Reply #10 on: July 31, 2009, 10:41:57 AM »

Has anyoone else got this update yet? I mean I dont want it if it doesnt work but its kinda strange only one person received it.
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cortezrsv1000
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« Reply #11 on: August 02, 2009, 10:24:12 PM »

I received the update as well and I am having the same problem now!  I use the music player A LOT and this is very inconvenient. 
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shimmer23
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« Reply #12 on: August 03, 2009, 07:23:49 AM »

i'm on sprint btw..
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sargesmoke
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« Reply #13 on: August 03, 2009, 11:04:22 AM »

i received this update a few weeks ago when i hit the store icon. i started a thread on it in the bell section. http://www.instinct-samsung.com/index.php?topic=11522.0
was asked to update to version 3.1.25
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« Reply #14 on: August 03, 2009, 09:21:33 PM »

I took this update and now my Music player wont open at all. I click on my MUSIC icon and I get the swirly for 3 seconds and all the icons slide back into place like nothing had happened.

Powered off twice and even pulled battery for a minute the third time.
Do know what to do but try and call in the morning.
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