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Author Topic: Music Player Bugs  (Read 5747 times)
Spydertrader
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« on: October 13, 2008, 03:14:11 PM »

I spent part of the weekend 'cleaning' my MP3 Library. For obtaining the correct ID3 tags and album art, I downloaded Mp3tag. I liked the ability to 'batch' Edit the tags - including ALL Album art for the entire library in one shot. I also used the Album Art Cover Downloader for obtaining artwork not easily located through MP3Tag or Windows Media Player. After making sure all my ID3 tags contained the correct information, I then downloaded Sanse Mp3 Art Sizer and converted all Album Art to the 240 x 240 value.

For other media files (WMA and M4A) you may have stored on your system download Switch Audio File Conversion Software or you can use the Free Mp3 Wma Converter V1.7.3. Both work very well.

Now that ALL ID3 Tags contianed the correct information, and all album artwork rendered at the appropriate size, I loaded a few Mp3's onto the Instinct - a few using 'Media Manager' Software and a few using 'drag and drop.' Unfortunately, everything didn't work as planned.

A few of the Mp3's don't render their artwork. In addition, a few of these same Mp3's don't even show up as Albums, Artists or Genre in the phone. Also, the Instinct appears to be using the 'filename' ID3 Tag rather than the 'Title' Tag for listing songs. In an effort to test this, I changed the names of the songs to different numbers and letters (instead of the song name as the file name) - leaving the ID3Tags intact. After the edit, the Instinct lists the songs under their 'new' name - the filename.

From searching through the various topics listed, it appears as if this is just another one of the many bugs associated with this phone.

To be accurate, some of the album art appears, and the Media Player reads some of the information correctly - some of the time. Unfortunately, there does not seem to be any rhyme or reason for the difference. As an FYI, I tested all files using MP3's ripped from CD's and did not use any downloaded MP3 files.

Any other suggestions?

- Spydertrader
« Last Edit: October 13, 2008, 03:16:01 PM by Spydertrader » Logged

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warrior_poet
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« Reply #1 on: October 14, 2008, 03:29:31 PM »

I've been struggling with the exact same issue, discovering that there are variety of reasons why certain songs weren't being recognized (some of them I knew about from experience with other phones). I ran a test with 213 songs, 1 song sampled from 213 different albums (to test out the various methods of transcending into the mp3 format that may have been used). I would estimate about 20% of them weren't being recognized after the initial transfer (whether by direct copy, Windows Media Player sync, or Sprint Media Manager, all three of which had the same results and do not seem to make any difference on this issue). Root causes ranged from image format variance (using Sanse Mp3 Art Sizer worked on some of them) to odd characters in some of the file names, with these issues fixed using Mp3tag. That only knocked about another 4% off, though, leaving quite a few songs still not being recognized.

A few moments ago I had another thought, really just a grasping of straws (I’m not sure why I thought of it other than I’m a technical troubleshooter and my brain leads me places I don’t always understand). I used FileRenamer to change a few characters (e.g. a file called “01 songname.mp3” was changed to “01 ren songname.mp3”) in all the songs directly on the phone (i.e. not renaming on the computer and then re-transferring) and lo and behold it fixed every one of them except for 1 belligerent holdout. Using the same FileRenamer utility, I then renamed them all back to their original name (e.g. removing the "ren") and they still all worked, except now including the one holdout!

I have no idea what this indicates exactly, and find it quite bizarre, but if it works I'm game. When I get back to my home PC I'm going to try to rename them on the computer first and then transfer them and see how that goes, but I have my doubts about that, and here's why: I suspect it may have something to do with how the Instinct is caching, or something with its internal database (if that’s how it even works)? Maybe something goes wrong during the initial transfer and renaming them to something else and back again triggers something to reinitialize? Or perhaps there's some odd thing related to the original file name itself (although renaming and naming back to the original name would seem to rule that out, unless the FileRenamer utility is doing something I can't think of, e.g. something other than just adding/removing what appear to be standard characters).

I’m wondering if I’d done this to begin with instead of first using Sanse Mp3 Art Sizer if I’d had the same results, although reducing the size of the images makes a huge difference in the initial load time, which changed from about 10 or more seconds to about 2 as it scanned these 213 songs from the 4GB card (and I think there is a caching element here, as it scans faster each subsequent time after the initial scan I do immediately after the mass file renames).

Whatever the technical explanation is (of which my mind can only speculate at this point), all 213 songs now have their tags successfully recognized, as well as all the art displayed, and this was primarilly accomplished by renaming the files directly on the phone (using FileRenamer, which makes it a few-second operation), then renaming them back. I’m hoping a developer sees this and it triggers something as to the cause and fix for this problem, because having to do this, even if it works, is still quite annoying.
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kaptron
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« Reply #2 on: October 14, 2008, 03:45:43 PM »

Thanks for the detailed post... I've been struggling with the same problems and I think I may have just come up with a solution. I can't say for sure if all of these steps are required, but I'll let you know what I just did to successfully get my Instinct to recognize my mp3's id3 tags. First of all, let me say that I already try to keep my music library fairly organized with proper id3 tags, and all in mp3 format (though varying bitrates) and was still having the same inexplicable problems as you; some albums would work, some wouldn't.

here's what I just did:

1) Plugged my 8gb microSDHC card into my USB port with a Sandisk card reader (it reads/writes to the card waay faster than if I plug my Instinct w/ the card into the USB. Just a slight nuisance to pull the card in/out of the phone every time, oh well)

2) Erased everything in the music folder.

3) Copied ~200 songs over, just using Windows Explorer drag/drop directly into the music folder, no Sprint Media Manager or anything.

4) using Mp3Tag, the same software you mentioned above, opened up my music folder on the microSDHC. Ran "Convert --> Tag - Filename" on all the files. Then ran "Convert --> Filename - Tag" on all the files. Both using Mp3tag's default settings.

5) I used the Sanse program to resize the artwork on all the files.

6) popped the mem card back in my phone, and voila! once I started the music software, it found all the songs and all the artwork.

I think the most important step is #4, I think doing that "cleaned" the id3 tags into a format that the Instinct appears to like. Hopefully when I add music in the future, I should be able to just do that step and everything should work.

Let me know if anyone else has success using this method, or something similar (preferably even easier)! I'm enjoying my Instinct but it does have some aggravating things -- the id3 problem being one of them -- and so I'm glad to have found a potential workaround.


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« Reply #3 on: October 14, 2008, 03:48:24 PM »

This is a great post guys! Keep up the great compilation of the info. Very detailed and very useful!
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kaptron
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« Reply #4 on: October 14, 2008, 03:49:09 PM »

warrior: I hadn't seen your post yet when I wrote mine but it looks like we've stumbled across the same problem! It's true, the Instinct must have a funny way of handling (and caching) filenames.

agreed -- hopefully the developers provide a software update that allows us to avoid having to run through these hoops to get the phone to recognize our mp3s.
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psycho0272
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« Reply #5 on: October 15, 2008, 01:13:42 AM »

Great info guys...but hey, I have a question for anyone who can answer..
When I loaded up my music, alot of the album art doesn't show up....about half of it Ex: 400 songs, 200 artwork shows up....but some of the artwork that is showing up isn't the album it came from...The album art that shows up contain the song in them but that's not the album I pulled it from...Anyone getting this? 
Example. Freebird by lynyrd Skynyrd was from gold and platinum, but the artwork that pulled up is from a Dukes of Hazard Album which I don't have...This was put on the computer directly from the cd, so...I don't get it...is this happening to anyone else???
Any help would be great...
« Last Edit: October 15, 2008, 01:16:26 AM by psycho0272 » Logged
dfootball56
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« Reply #6 on: October 15, 2008, 01:34:54 AM »

Great info guys...but hey, I have a question for anyone who can answer..
When I loaded up my music, alot of the album art doesn't show up....about half of it Ex: 400 songs, 200 artwork shows up....but some of the artwork that is showing up isn't the album it came from...The album art that shows up contain the song in them but that's not the album I pulled it from...Anyone getting this? 
Example. Freebird by lynyrd Skynyrd was from gold and platinum, but the artwork that pulled up is from a Dukes of Hazard Album which I don't have...This was put on the computer directly from the cd, so...I don't get it...is this happening to anyone else???
Any help would be great...

A lot of people are having that problem.  The only thing I can think of is to download a program on your pc to organize everything.  The music player has a lot of problems so I don't even know if that will work.  I'll try to find something.  May take me a little bit though but I'll get back to you.
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« Reply #7 on: October 15, 2008, 01:39:51 AM »

Thanks dfootball56...
« Last Edit: October 15, 2008, 01:42:48 AM by psycho0272 » Logged
dfootball56
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« Reply #8 on: October 15, 2008, 01:41:59 AM »

Hey try this real quick.  This seemed to work for me.

http://hcware.110mb.com/mp3art/

or

http://www.mediamonkey.com/
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psycho0272
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« Reply #9 on: October 15, 2008, 02:11:24 AM »

okay, tried the sanse mp3 art sizer on the existing mp3's I didn't delete, and out of 200 songs, only 2 failed to find or resize the art work...I'll take that. I backed up the 200 songs so I could  put the songs that had artwork on the albums back in the phone...damned if half of them didn't disappear...so I deleted them off the card, reloaded the converted albums from your suggested programs...and all but 2...And they fit the screen now...very cool
Thanks again dfootball56...High Five my man... Cheesy

Edited:  Looking at this thread, I see it's been mentioned over and over...so...Thanks to all you guys...way easy
« Last Edit: October 15, 2008, 03:27:17 AM by psycho0272 » Logged
dfootball56
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« Reply #10 on: October 15, 2008, 02:18:45 AM »

No problem man.  Glad it worked for ya.  Thanks for the cookie...lol
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psycho0272
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« Reply #11 on: October 15, 2008, 02:33:39 AM »

Only thing I dread is re-doing my entire library...over 700 albums....oh brother... Embarrassed
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dfootball56
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« Reply #12 on: October 15, 2008, 02:34:56 AM »

lol that's what I'm doing right now...I only have 250.  I'm half way through it in about a half hour
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psycho0272
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« Reply #13 on: October 15, 2008, 02:44:14 AM »

Too funny..... listening to "Call Me the Breeze" by Lynyrd Skynyrd...look up, and it's that damned Dukes of Hazzard Album Art...Never figure how that happened, but it sure beats no album art and the 5 star display that pops up...
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« Reply #14 on: October 24, 2008, 08:58:59 AM »

HEY kaptron....thanks! Its working great. Its a process, but, its a great work-around.
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