any extra charges for using as data modem?

[greggtx]

I was wondering if anyone has had any extra charges added to their bill for using instinct as data modem, and I wanted to share my chat with a sprint representative via live chat. I thought it was kinda funny.

07:20:30
GMT-0500
Rep - Thank you for contacting Sprint. My name is Kisha. How may I assist you today?

07:21:25
GMT-0500
Me - Quick question. If I use my Instinct as a modem and currently have the unlimited vision data plan will I get extra charges for modem use?

07:22:10
GMT-0500
Rep - I apologize for the inconvenience, however that device is not capable of that feature.

07:22:33
GMT-0500
Me - but I'm using it right now.

07:24:10
GMT-0500
Rep - That device should not work with that feature.

07:25:09
GMT-0500
Me - well....it's a Samsung Instinct and I have it connected as a data modem to my macbook pro.

07:27:05
GMT-0500
Rep - One moment please.

07:36:25
GMT-0500
Me - I apologize for the inconvenience, however I am unable to provided you with the charges that you may occur for this because that feature is not suppose to be compatible with the plan or the phone at this time.

07:37:00
GMT-0500
Rep - I suggest that you contact our customer care department by dialing *2 from your handset.

07:37:24
GMT-0500
Me - okay. thank you for your time.

07:37:35
GMT-0500
Rep - You are most welcome. Do you have any further questions or concerns about Sprint products or services that I can assist you with today?

07:38:00
GMT-0500
Me - nope. I'll give them a call. thanks!

07:38:16
GMT-0500
Rep - Thank You for contacting Sprint, our goal is to make your chat experience a great one. Please complete the short online survey presented at the end of your chat. Should you have any additional feedback or comments you would like to provide, please send us anemail at:
sprint.customerappreciation@connextions.com

07:38:57
GMT-0500
System The session has ended!

   

[samsneeze]

costomer service is not the right place to be asking about something sprint clearly does not want u to do.

[greggtx]

costomer service is not the right place to be asking about something sprint clearly does not want u to do.

who do you recommend I ask about my cellphone bill? i've read nothing that says "do not do this". all they said was it wasn't supposed to do it.

[Gudge2004]

The short answer - No, as far as I know, there aren't any extra charges.

The long answer - No, there aren't any extra charges.  Sprint can't specifically track how you're using the data portion of your phone at this time.  But, if sprint catches you doing it, they can terminate your contract and refuse you service.  So use it sparingly if you're going to use it at all.

P.S.  Search the forums for the word "Modem"  If you're looking for more information

[greggtx]

well that stinks. there goes the only quick internet access I have at work. back to the slow mini-card.

P.S. you're right. I should have found the "all about modem" post. I can't believe I missed it.