Desktop Sync & Mobile Sync FIXED

I found this site that had a fix for the Desktop Sync & Mobile Sync that works! I tried it and it works. Here is how:

I have discovered a very easy fix for anyone with the “The system could not validate login for unknown reasons.” issue while syncing outlook contacts to Samsung Instinct. .

1. Log in to sprint.com
2. Do you see your samsung instinct phone under your profile or does it show the old phone. If you are having the outlook sync problem, most likely your old phone is there under your profile.
3. Click on settings & passwords link on top
4. Click on update profile
5. Click on update phone
7. Enter your phone number, you will get a text message with code
8. Enter that code when asked on the website
9. Log out, log back in
10. Sprint Instinct should be there now. Click on “Online Tools” on top
11. Click on mobile sync to set it up.
12. Done, plug in your phone and sync away!

I had the Instinct show on my account already but I just re-added it to my account like it says here and It worked.

Thanks to http://davidciccone.com/2008/06/21/inst ... -sync-fix/ for the information.

Cool! My phone now shows up on my profile.

tech support also said that the servers are being taxed from the phone release, give it 48 hrs and it should be up

I had done everything else to try and fix mobile sync. Today it finally registered the mobile sync selection on the phone. I had already used the bluetooth solution to get my contacts on the phone. At least it will work for the future.