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Poll
Question: Do you get a data or server error when accessing Weather, etc.?
Started getting it 7/11 - 15 (29.4%)
Started getting it 7/10 - 19 (37.3%)
I've always got it - 8 (15.7%)
All my data updates fine - 9 (17.6%)
Total Voters: 51

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Author Topic: No Data Error / Server Error  (Read 6623 times)
Emtbreid
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« Reply #60 on: August 03, 2008, 04:04:54 PM »

Got a reply from Sprint.   Looks like it's a known issue with a ticket assigned to it.   Here is the email from Sprint:


Dear Joe,

Thank you for contacting Sprint.  I apologize for the inconvenience this
issue has caused.

After researching this issue, it is a national outage with the Movies
On-Demand "Showing Near Me" the network ticket number is 2412250. 

This issue has been posted since July 29, 2008 and Sprint is working to
resolve this issue.  Unfortunately, Sprint does not have an estimate
completion date.  If you have any questions, please reply back to this
e-mail.

Thank you again for contacting Sprint.  We appreciate your business.

Sincerely,
Anthony A
Sprint
That's strange, weren't you having this issue with all data services you were trying to access ?
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joe123
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« Reply #61 on: August 03, 2008, 06:22:26 PM »

Got a reply from Sprint.   Looks like it's a known issue with a ticket assigned to it.   Here is the email from Sprint:


Dear Joe,

Thank you for contacting Sprint.  I apologize for the inconvenience this
issue has caused.

After researching this issue, it is a national outage with the Movies
On-Demand "Showing Near Me" the network ticket number is 2412250. 

This issue has been posted since July 29, 2008 and Sprint is working to
resolve this issue.  Unfortunately, Sprint does not have an estimate
completion date.  If you have any questions, please reply back to this
e-mail.

Thank you again for contacting Sprint.  We appreciate your business.

Sincerely,
Anthony A
Sprint
That's strange, weren't you having this issue with all data services you were trying to access ?

For me, it's only the Moves near me that I get that error.   Also on a couple of other buttons like score board, etc, but I don't use them enough to remember.
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mowea01
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« Reply #62 on: August 07, 2008, 02:49:47 PM »

hey everyone, I dont know if this has been posted or not yet but i was having the same problem accessing movies near me on my phone and never could, i would get the error. i just tried today though and it is working now. is anyone else having success searching for movies near them now?
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Emtbreid
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« Reply #63 on: August 07, 2008, 10:37:49 PM »

hey everyone, I dont know if this has been posted or not yet but i was having the same problem accessing movies near me on my phone and never could, i would get the error. i just tried today though and it is working now. is anyone else having success searching for movies near them now?
Yea, there have been a few threads started letting people know this has come back online, but thank you for the heads up and effort Smiley
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rog152
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« Reply #64 on: August 08, 2008, 12:45:39 PM »

i started getting the 7000 error on movies and news too, so it has not been fixed. Movies yesterday-ok today, news today and videos will not play. Also my weather has never been correct. I live in socal when the temp was up to 95 to 105 and the phone only read 71 to 77.
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