7000. Internal Server error or account holder has restricted access to content.

Login to the sprint website, and go to the settings and passwords section. When you get there, there should be a link named wireless web access. Click on the link, and when the page loads you should see your telephone number with a checkbox next to it. If you are getting this error, the box should be checked. Uncheck it, and hit save changes, then turn off and restart your phone. This should fix your problem. If you get to this screen and the box I mentioned isn't checked, then I have no idea what is wrong, but try this out and see if that's the problem. This setting is to restrict access to specific phones, say your kid's phones, or whatever.

Not a problem, I thought for sure that would fix it. It's very disheartening that customer service couldn't fix your issue. Did i read correctly when you said that they even gave you a new phone? I'm stumped. I would keep on sprint to correct this problem, that really sucks. Do me a favor though, go to the web access screen I described above, and check the box to restrict your access, then save. Restart the phone, then go back and uncheck, save, and restart again. It's worth a shot. And whatever happens, whatever the fix may be, post back and let us all know so we know what to do in the unfortunate event it happens to someone else here.

Man, that sucks, really sorry to hear it. Best of luck to you.

good to hear friend, good to hear.