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Author Topic: S7122 Errors  (Read 4104 times)
Klownicle
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« on: February 17, 2009, 08:54:19 PM »
Ive all of a sudden got alot of these errors, sometimes hitting refresh works.  But im getting it like all the time as of today. Ive been workin with email on my phone (two accuonts for a week now) with no problems and now this.

I reset the email application and applied the latest update but im still getting these problems any help?
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« Reply #1 on: February 17, 2009, 09:07:53 PM »
Type "S7122' into a search.  There's lots of interesting reading on that error.
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bdroad
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« Reply #2 on: February 18, 2009, 04:25:50 PM »
What email account is giving you the error?
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Klownicle
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« Reply #3 on: February 19, 2009, 02:16:46 PM »
My Verizon and My OWA email.
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bdroad
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« Reply #4 on: February 19, 2009, 04:13:43 PM »
Quote from: Klownicle on February 19, 2009, 02:16:46 PM
My Verizon and My OWA email.

The s7122 error is a pretty general error. Can you be sure that its happening with each account seperately or do you just see s7122 when performing a manual sync with both accounts?

Here are a few things you can try:

1) Check your outbox's and make sure they are empty.
2) Make sure you are not logged into your Verizon account with outlook or any other mail client while you perform a sync on your device.
3) Change your verizon pop outgoing mail server to smtp.sprintpcs.com with SSL and Auth turned OFF.

The s7122 with OWA could also mean your exchange server is taking a long time to respond to requests from the device, causing it to time out and throw an s7122.
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bob123456
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« Reply #5 on: March 02, 2009, 09:35:11 AM »
 Number 3 below worked for me after many frustrating calls to Sprint to no avail. 

Thanks bdroad!

The s7122 error is a pretty general error. Can you be sure that its happening with each account seperately or do you just see s7122 when performing a manual sync with both accounts?

Here are a few things you can try:

1) Check your outbox's and make sure they are empty.
2) Make sure you are not logged into your Verizon account with outlook or any other mail client while you perform a sync on your device.
3) Change your verizon pop outgoing mail server to smtp.sprintpcs.com with SSL and Auth turned OFF.

The s7122 with OWA could also mean your exchange server is taking a long time to respond to requests from the device, causing it to time out and throw an s7122.
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bdroad
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« Reply #6 on: March 02, 2009, 12:33:49 PM »
Quote from: bob123456 on March 02, 2009, 09:35:11 AM
Number 3 below worked for me after many frustrating calls to Sprint to no avail. 

Thanks bdroad!

No problem
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remynator
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« Reply #7 on: March 04, 2009, 12:14:17 AM »
I have 3 accounts. 1 Verizon, 1 OWA, 1 Comcast. (setup in that order)
The OWA froze first, about 6 days ago.
The Verizon got fried yesterday.
The comcast still seemed to work. Somehow it seems they were flailing sequentially.

I tried deleting the OWA account a couple times to no avail.
I updated everything (email's check for upgrade, general's data profile, software, PRL), removed temp files,  refresh all data, take out battery for a while.
That didn't seem to work.

Then I checked the verizon account and there were 2 messages in outbox. I know there were none a while back, when OWA hung.
The 2 messages were one to send the log, and one to let my work Ops know that somehow the SSL cert looked busted (and we all know this is a red herring).

I deleted the 2 outbox msgs, and this let verizon receive again. But it does not send.
Encouraging progress since yesterday it didn't receive at all.

But OWA still did not work.
So I resetup OWA one more time, this time, specifying the server address to be the full https://corpmail.mycompany.com/exchange 
Prior to that I only entered corpmail.mycompany.com and that's the only thing I can see that I did differently.
This time the message refresh worked and things seem back in order.

Thanks to all who posted tips!
« Last Edit: March 04, 2009, 12:16:33 AM by remynator » Logged
Newbie_from_NJ
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« Reply #8 on: March 31, 2009, 07:57:57 PM »
Quote from: bob123456 on March 02, 2009, 09:35:11 AM
Number 3 below worked for me after many frustrating calls to Sprint to no avail. 

Thanks bdroad!

The s7122 error is a pretty general error. Can you be sure that its happening with each account seperately or do you just see s7122 when performing a manual sync with both accounts?

Here are a few things you can try:

1) Check your outbox's and make sure they are empty.
2) Make sure you are not logged into your Verizon account with outlook or any other mail client while you perform a sync on your device.
3) Change your verizon pop outgoing mail server to smtp.sprintpcs.com with SSL and Auth turned OFF.

The s7122 with OWA could also mean your exchange server is taking a long time to respond to requests from the device, causing it to time out and throw an s7122.


was having the same issue with my Verizon account. Performing #3 fixed my issue.

Thank you!
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M.I.C.
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« Reply #9 on: March 31, 2009, 10:04:39 PM »
Unistall the account and reinstall it, thats what worked for me.
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2random
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« Reply #10 on: September 11, 2009, 11:01:49 AM »
I've had this problem off and on for the past year that I've had the phone. Usually it's the other S7... error (and I am having trouble with the cox accounts - pop- and I have been using the smtp.sprintpcs.com for outgoing mail). Usually I just have to delete all the accounts and set them up from scratch and then it works fine. But I've had issues since yesterday and I am still not able to get any of my cox accounts back. The network request goes out for several minutes and then comes back with the error code.

I have also tried turning the phone off for several minutes and turning back on. I have all the latest software / data updates, etc. Any other suggestions?
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bdroad
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« Reply #11 on: September 11, 2009, 11:32:14 AM »
Quote from: 2random on September 11, 2009, 11:01:49 AM
I've had this problem off and on for the past year that I've had the phone. Usually it's the other S7... error (and I am having trouble with the cox accounts - pop- and I have been using the smtp.sprintpcs.com for outgoing mail). Usually I just have to delete all the accounts and set them up from scratch and then it works fine. But I've had issues since yesterday and I am still not able to get any of my cox accounts back. The network request goes out for several minutes and then comes back with the error code.

I have also tried turning the phone off for several minutes and turning back on. I have all the latest software / data updates, etc. Any other suggestions?

You say that you are getting another "s7..." error. What is the exact error that you are getting? That would help is diagnosing your issue.

Bdroad
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2random
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« Reply #12 on: September 11, 2009, 11:48:59 AM »
Right now the only error I am receiving is the S7122. And I have looked this topic up everywhere and been thru all those "fixes" before. I am presently on the phone with sprint customer care and they are telling me to try all the same things.
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bdroad
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« Reply #13 on: September 11, 2009, 12:01:10 PM »
Quote from: 2random on September 11, 2009, 11:48:59 AM
Right now the only error I am receiving is the S7122. And I have looked this topic up everywhere and been thru all those "fixes" before. I am presently on the phone with sprint customer care and they are telling me to try all the same things.

I created a thread with the definition of s7122 here:

http://www.instinct-samsung.com/index.php?topic=9372.0

Are you sure that the account is not being locked by another client like outlook? Are you using any other email applications to access this same account? Do you have any other phones using this account?

Are you familiar with the tool called Telnet?

If Sprint can't help you, I'll get you up and running. Just let me know.

Bdroad
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2random
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« Reply #14 on: September 11, 2009, 12:15:17 PM »
I did make sure that I closed all my outlooks and I do not have webmail open either. I read your definition of the error and it seems to make sense, if I had my mail open somewhere.

The sprint girl on the phone was able to set up another cox account, but not mine. She got the same error and is talking with a supervisor and then will call me back.

I am not familiar with telnet, but do know how to get a dos prompt...
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