Replies stuck in Outbox

yes I searched, didn't see this particular issue covered.
yes, I already contacted sprint (via chat), soft reset the phone, reset the mail app, updated my data profile, etc. I didn't call the 1-888 number yet.

Riddle me this - why do newly created / sent emails go out OK but only replied to emails get stuck in my outbox permanently? 

I can create a new email to myself and in seconds it shows up on my desktop outlook client. If I reply to that same email, via my Instinct - nothing, drops into Outbox. If I reply to the email using my desktop outlook client, it's fine.

Using corporate OWA, this used to work OK but has been wonky for the past 1.5-2 weeks (not sure exactly when it started)

I do have my email log - some things look suspicious:

2010-02-25T09:41:22Z:1:CLNT: EVT_APP_SUSPEND event
2010-02-25T09:41:22Z:0:S7OnAppSuspend called
2010-02-25T09:41:22Z:1:NetG: suspended
2010-02-25T09:41:22Z:2:S7Cancel called but we're not busy!
2010-02-25T09:41:23Z:1:+++ PersistStatsForExternalUse: Setting system property - Calendar support= 1, err = 0
2010-02-25T09:41:23Z:1:I HaveMail is OFF and in foreground
2010-02-25T09:41:23Z:1:oem://mailto?new="0"&accounts="1"&popupAlert=false
2010-02-25T09:41:24Z:1:CLNT: EVT_APP_STOP event
2010-02-25T09:41:24Z:1:CLNT: Normal application stop
2010-02-25T09:41:24Z:1:+++ PersistStatsForExternalUse: Setting system property - Calendar support= 1, err = 0
2010-02-25T09:41:24Z:1:I HaveMail is OFF And in background But No New mail
2010-02-25T09:41:24Z:1:CLNT: SDAPI End
2010-02-25T09:41:24Z:0:S7OnAppStop called
2010-02-25T09:41:24Z:0:S7OnAppSuspend called
2010-02-25T09:41:24Z:1:NetG: suspended
2010-02-25T09:41:24Z:2:S7Cancel called but we're not busy!
2010-02-25T09:41:25Z:0:S7OnAppStop called
2010-02-25T09:41:25Z:0:S7OnAppSuspend called
2010-02-25T09:41:25Z:2:S7Cancel called but we're not busy!
2010-02-25T09:41:25Z:1:S7CtxDestroy: Unloading.
2010-02-25T09:41:25Z:1:S7CtxDestroy: Unloading.
2010-02-25T09:42:26Z:0:S7OnAppStart called
2010-02-25T09:42:26Z:0:S7OnAppResume called
2010-02-25T09:42:26Z:0:Sync: no rollback required for 'mail'
2010-02-25T09:42:26Z:0:Sync: no rollback required for 'calendar'
2010-02-25T09:42:26Z:0:S7OnAppStart called
2010-02-25T09:42:26Z:0:S7OnAppResume called
2010-02-25T09:42:26Z:0:Sync: no rollback required for 'mail'
2010-02-25T09:42:26Z:0:Sync: no rollback required for 'calendar'

Any help greatly appreciated!

Thanks!

Really odd - makes no sense, I can send new but not reply.

Let me know if there is more of the log you would want to see.

Not the admin - we use a 2007 client but not sure about the server. As just a user, is there anyway to confirm?
no commas or "<"s, just first.last@mycompaniesname.com

And thanks again for looking into this!

What was the fix for this, my M800 is doing the same thing?

Just to follow up from my PM - my fix is going in tonight right?

it works - thanks so much man!!!!

I am having the same problem (I think) with my Instinct.  I am on Outlook 2007 with an OWA Exchange server through my office.  Any replies get stuck in the outbox, though I now have reports that recipients actually receive the emails multiple times (like up to 10 times), yet the emails appear stuck in the outbox and never make it to "sent" messages.

One email was addressed to "fname lname" <fname.lname@company.com>.  Another simply to fname.lname@company.com

Any thoughts would be appreciated!

[/quote]

It is model SPH-M800. 

The messages only seem to get stuck when I have bad service, i.e., they can't send right away and then get stuck in the outbox.  Thanks!