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Author Topic: Finally Sprint rep got my email working ( comcast & gmail )  (Read 27201 times)
Anubis
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« on: June 28, 2008, 01:03:16 PM »

I had similar problems with email, sometimes it worked sometimes it did not and restarting the phone let me access my comcast mail at least once without problem, but who soon after start having problems. Same for my gmail email too.

I don't know if this will work for everyone but I was at the sprint store a few days ago getting a travel charger for the phone and I noticed the sprint sales rep had a instinct and told him about my email problem. He said yeah like 7 out of 10 instinct owners are bringing there phone in because of this.

He said just pop the battery out, put it back in, start phone and your readly to go. I thought this would be yet another BS fix. So ( I did not shut the phone off first ) I popped my battery out and restarted the phone. Now for 3 days and probably 100 plus emails later not a single problem. Once in a while it's a little slow, maybe 7-10 seconds to cycle through the send/recieve process. Don't know why popping the battery out would do anything but it worked for me.

So if you are sure you have your email settings right tried what i did. I hope it works and sorry if this has been posted. I've seen to many threads on to many forums about the email in the last week to keep track.


Also Nice board to whoever owns it. Only one I signed up on.


Also Comcast users make sure you look up how to config the instincts settings. The defualt settings for Other POP do not work.

Good luck and hope this helps to anyone still having problems.
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mahogany
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Instinct Novice


« Reply #1 on: July 03, 2008, 07:31:25 PM »

I mainly use my comcast email as well, and being the big novice that I am, I cannot figure out how to get comcast mail to work on my instinct.

Can someone give me some "instinct for dummies" instructions on how to get my comcast email in my instinct phone.  Thanks in advance for anyone who takes the time to walk me thru this.
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darthsideous666
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Email
« Reply #2 on: July 03, 2008, 08:16:30 PM »

I mainly use my comcast email as well, and being the big novice that I am, I cannot figure out how to get comcast mail to work on my instinct.

Can someone give me some "instinct for dummies" instructions on how to get my comcast email in my instinct phone.  Thanks in advance for anyone who takes the time to walk me thru this.

I am also trying to figure this out as well but have not had any luck.  I am not certain as to what settings should be checked?  If you figure it out, please let me know!

Thanks
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kuroshio
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« Reply #3 on: July 04, 2008, 01:01:12 AM »

  • Add new email account
  • Select More-> Other POP
  • Email: yourname@comcast.net / Password: captainobvious (aka your mail password)
  • Incoming Mail Server: mail.comcast.net / Port Address: 110 / Use SSL: Off / Account name: yourname (if your email addy is helpmyinstinctemail@comcast.net, your account name is helpmyinstinctemail)
  • Outgoing mail server: smtp.comcast.net / Port Address: 587 / Use SSL: Off / Use SMTP Auth: On
  • Please enter a name for this account: Comcast email

When you hit "Next" again, this will download the most recent 25 mails from your comcast inbox, telling you that it successfully logged into the incoming mail server. If not, then you prolly muffed something in the incoming settings (username or password are biggies). The outgoing smtp port MUST be 587 or you will never be able to send mail from your phone.
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mahogany
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« Reply #4 on: July 04, 2008, 08:20:47 AM »

  • Add new email account
  • Select More-> Other POP
  • Email: yourname@comcast.net / Password: captainobvious (aka your mail password)
  • Incoming Mail Server: mail.comcast.net / Port Address: 110 / Use SSL: Off / Account name: yourname (if your email addy is helpmyinstinctemail@comcast.net, your account name is helpmyinstinctemail)
  • Outgoing mail server: smtp.comcast.net / Port Address: 587 / Use SSL: Off / Use SMTP Auth: On
  • Please enter a name for this account: Comcast email

When you hit "Next" again, this will download the most recent 25 mails from your comcast inbox, telling you that it successfully logged into the incoming mail server. If not, then you prolly muffed something in the incoming settings (username or password are biggies). The outgoing smtp port MUST be 587 or you will never be able to send mail from your phone.

Thanks so much Kuroshio.  Those instructions were great for this "instinct dummy"!!!  lol. That did the trick.  I am all set up!
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darthsideous666
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Email
« Reply #5 on: July 04, 2008, 08:48:23 AM »

  • Add new email account
  • Select More-> Other POP
  • Email: yourname@comcast.net / Password: captainobvious (aka your mail password)
  • Incoming Mail Server: mail.comcast.net / Port Address: 110 / Use SSL: Off / Account name: yourname (if your email addy is helpmyinstinctemail@comcast.net, your account name is helpmyinstinctemail)
  • Outgoing mail server: smtp.comcast.net / Port Address: 587 / Use SSL: Off / Use SMTP Auth: On
  • Please enter a name for this account: Comcast email

When you hit "Next" again, this will download the most recent 25 mails from your comcast inbox, telling you that it successfully logged into the incoming mail server. If not, then you prolly muffed something in the incoming settings (username or password are biggies). The outgoing smtp port MUST be 587 or you will never be able to send mail from your phone.


Excellent, thanks for the instructions, I am up and running!
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Steve591968
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Email
« Reply #6 on: July 18, 2008, 06:03:28 PM »

  • Add new email account
  • Select More-> Other POP
  • Email: yourname@comcast.net / Password: captainobvious (aka your mail password)
  • Incoming Mail Server: mail.comcast.net / Port Address: 110 / Use SSL: Off / Account name: yourname (if your email addy is helpmyinstinctemail@comcast.net, your account name is helpmyinstinctemail)
  • Outgoing mail server: smtp.comcast.net / Port Address: 587 / Use SSL: Off / Use SMTP Auth: On
  • Please enter a name for this account: Comcast email

When you hit "Next" again, this will download the most recent 25 mails from your comcast inbox, telling you that it successfully logged into the incoming mail server. If not, then you prolly muffed something in the incoming settings (username or password are biggies). The outgoing smtp port MUST be 587 or you will never be able to send mail from your phone.

Does anyone know what the outgoing smtp port server would be for a road runner account. I can recieve mail just fine, but I can not send any mail.

Thanks
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stormygal_indy
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« Reply #7 on: July 18, 2008, 07:48:05 PM »

Does anyone know what the outgoing smtp port server would be for a road runner account. I can recieve mail just fine, but I can not send any mail.

Thanks

The one issue RoadRunner users specifically are having is the reply function. Some ISPs, RR being one, block email that doesn't originate from their server. The traditional workaround for that would be to program in a different outbound server (like sprintpcs) ... but we don't have a box to tell that server our username and password for sprintpcs than for our RR account.

I don't use my RR account to send at all, I have a couple news emails I get sent there so I am OK with only receiving RR mail. Others have ended up using a Gmail account to pull email from RR, then they can reply using Gmail.

Here's the link to a thread that sheds some light on that. http://www.instinct-samsung.com/index.php/topic,963.0.html

In that thread, you'll see the downside I mention -- your From and ReplyTo addresses won't show your RR account, they will show your Gmail (or whatever) address.
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MizzSprintpcs.com
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I love my Instinct

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« Reply #8 on: July 19, 2008, 06:23:53 PM »

  • Add new email account
  • Select More-> Other POP
  • Email: yourname@comcast.net / Password: captainobvious (aka your mail password)
  • Incoming Mail Server: mail.comcast.net / Port Address: 110 / Use SSL: Off / Account name: yourname (if your email addy is helpmyinstinctemail@comcast.net, your account name is helpmyinstinctemail)
  • Outgoing mail server: smtp.comcast.net / Port Address: 587 / Use SSL: Off / Use SMTP Auth: On
  • Please enter a name for this account: Comcast email

When you hit "Next" again, this will download the most recent 25 mails from your comcast inbox, telling you that it successfully logged into the incoming mail server. If not, then you prolly muffed something in the incoming settings (username or password are biggies). The outgoing smtp port MUST be 587 or you will never be able to send mail from your phone.

It is not working for me. I did what the instructions said. Cry
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rklurfeld
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Email
« Reply #9 on: July 20, 2008, 04:11:36 PM »

I've got Comcast and gmail working. Gmail is set to imap, so copies stay on the server. Comcast is pop3. There doesn't seem to be a place to tell Instinct to leave a copy on the server. Sprint mail has that option. Is there a way to do it on the phone?
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irishmyles003
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Email
« Reply #10 on: July 21, 2008, 03:24:24 AM »

I've got Comcast and gmail working. Gmail is set to imap, so copies stay on the server. Comcast is pop3. There doesn't seem to be a place to tell Instinct to leave a copy on the server. Sprint mail has that option. Is there a way to do it on the phone?


Ok I figured out how to get my Comcast Email working. Its a cheap way around it, but it still works. Ok basically what I did was forward my comcast email to my g-mail account. Once I did that I now setup a Pop account, and put in the settings under what gmail said to use and Walla! I get my comcast email forwarded to my gmail account but Im still sending and receiving comcast email. As far as the setup of a Pop account for a Comcast Account, my port settings are a little different because Im using the Smartzone. Im a beta tester so the pop settings are: sz-pop.mail.comcast.net, my smtp settings are the same, changed the outgoing port to 587, but whenever I went to finish I got that S7122 error. Im sure it has something to do with with way the pop settings are setup.

Anyways, I hope this can maybe help some of you all who are stuck out there.
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Hutch8729
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Email
« Reply #11 on: July 24, 2008, 04:20:56 PM »

  • Add new email account
  • Select More-> Other POP
  • Email: yourname@comcast.net / Password: captainobvious (aka your mail password)
  • Incoming Mail Server: mail.comcast.net / Port Address: 110 / Use SSL: Off / Account name: yourname (if your email addy is helpmyinstinctemail@comcast.net, your account name is helpmyinstinctemail)
  • Outgoing mail server: smtp.comcast.net / Port Address: 587 / Use SSL: Off / Use SMTP Auth: On
  • Please enter a name for this account: Comcast email

Ok comcast employee here. Was having problems still(though even while getting the error some people reported recieveing my emails. Wierd). But I believe I have solved the issue by using the travel comcast email settings. Need some additional people to help me test and confirm. It now works for me without errors. Please try the following. Will bold the changes I have made.

  • Add new email account
  • Select More-> Other POP
  • Email: yourname@comcast.net / Password: captainobvious (aka your mail password)
  • Incoming Mail Server: mail.comcast.net / Port Address: 110 / Use SSL: Off / Account name: yourname (if your email addy is helpmyinstinctemail@comcast.net, your account name is helpmyinstinctemail)
  • Outgoing mail server: smtp.comcast.net / Port Address: 465 / Use SSL: ON / Use SMTP Auth: On
  • Please enter a name for this account: Comcast email

Thank you in advance.

EDIT: Reverted the incoming options because it was giving me some small problems recieveing. The revert to default options seemed to correct. Still need people to test for me.
« Last Edit: July 24, 2008, 04:54:59 PM by Hutch8729 » Logged
FenixB
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« Reply #12 on: July 25, 2008, 03:51:02 PM »

  • Add new email account
  • Select More-> Other POP
  • Email: yourname@comcast.net / Password: captainobvious (aka your mail password)
  • Incoming Mail Server: mail.comcast.net / Port Address: 110 / Use SSL: Off / Account name: yourname (if your email addy is helpmyinstinctemail@comcast.net, your account name is helpmyinstinctemail)
  • Outgoing mail server: smtp.comcast.net / Port Address: 587 / Use SSL: Off / Use SMTP Auth: On
  • Please enter a name for this account: Comcast email

Ok comcast employee here. Was having problems still(though even while getting the error some people reported recieveing my emails. Wierd). But I believe I have solved the issue by using the travel comcast email settings. Need some additional people to help me test and confirm. It now works for me without errors. Please try the following. Will bold the changes I have made.

  • Add new email account
  • Select More-> Other POP
  • Email: yourname@comcast.net / Password: captainobvious (aka your mail password)
  • Incoming Mail Server: mail.comcast.net / Port Address: 110 / Use SSL: Off / Account name: yourname (if your email addy is helpmyinstinctemail@comcast.net, your account name is helpmyinstinctemail)
  • Outgoing mail server: smtp.comcast.net / Port Address: 465 / Use SSL: ON / Use SMTP Auth: On
  • Please enter a name for this account: Comcast email

Thank you in advance.

EDIT: Reverted the incoming options because it was giving me some small problems recieveing. The revert to default options seemed to correct. Still need people to test for me.

Hello Hutch8729....

Worked like a charm !!!

I have three Comcast account and all three are receiving/sending without any problems!!!

I had the same problem, receiving but not sending. So I DELETED all of them, re-create them with your suggestion and PUF !!! It's Working !

Many thanks for your help... hope it helps more people.
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Icey~
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Email
« Reply #13 on: August 04, 2008, 08:50:53 AM »

I am having trouble linking my go daddy emails to my instinct can someone help me please.  My server email is email.secureserver.net  Embarrassed
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MJ
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Email
« Reply #14 on: August 07, 2008, 11:09:22 AM »

I just got my Samsung Instinct a couple of days ago. It has been very intuitive with setting up everything but the Comcast email account. Thought you had the solution for me but still doesn't work whether I use the default or put in your port settings. I've made sure my user name and password are spot on. Have taken the battery out (one suggestion from another source) and tried it again, again and again. Have you heard of any more solutions? Got any other tricks up your sleeve?

Thanks, MJ
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