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Author Topic: Error S7109 Unable to connect to server  (Read 13406 times)
bobzilla
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« on: July 20, 2008, 11:48:42 PM »
When I try to refresh my email (Work, Yahoo, Gmail, or IMAP) I get the following error:

Unable to connect to the server. Please check your data connection and try again (S7109)

Web Browser, TV, Radio, Weather, News, Movies, Update Data Profile, Etc... works just fine though...

I've also checked my email using outlook on my PC to verify that my email servers are working fine. Something is definitely wrong with the email client on the instinct. Some days email works great and some days it just doesn't work. Anyone else getting the same error?
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Merdin
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« Reply #1 on: July 20, 2008, 11:49:56 PM »
Im not having any problems, try deleting your email account from the instinct and then add it again.
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bobzilla
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« Reply #2 on: July 21, 2008, 10:46:16 AM »
I didn't do anything different this morning. My emails are syncing just fine now.

I'm curious as to how the client actually works. Does it connect directly to the email server or does sprint act as a middleman (connect to sprint server then your email server)?
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lrosenman
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« Reply #3 on: July 21, 2008, 12:04:08 PM »
Quote from: bobzilla on July 21, 2008, 10:46:16 AM
I didn't do anything different this morning. My emails are syncing just fine now.

I'm curious as to how the client actually works. Does it connect directly to the email server or does sprint act as a middleman (connect to sprint server then your email server)?

Seven Networks acts as a Proxy to the mail server.
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j.t.
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« Reply #4 on: November 07, 2008, 01:51:51 AM »
Time for a strong necro-post. I am getting this endlessly tonight, it's pretty annoying, but seems to come and go.
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bdroad
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« Reply #5 on: November 07, 2008, 02:01:24 AM »
Quote from: j.t. on November 07, 2008, 01:51:51 AM
Time for a strong necro-post. I am getting this endlessly tonight, it's pretty annoying, but seems to come and go.

There is maintenance going on tonight from 8pm - 3am PST.
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j.t.
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« Reply #6 on: November 07, 2008, 02:34:40 AM »
Quote from: bdroad on November 07, 2008, 02:01:24 AM
Quote from: j.t. on November 07, 2008, 01:51:51 AM
Time for a strong necro-post. I am getting this endlessly tonight, it's pretty annoying, but seems to come and go.

There is maintenance going on tonight from 8pm - 3am PST.

Ohhh that would explain it. Cookie for great info
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jjarbou
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« Reply #7 on: November 07, 2008, 02:51:43 AM »
It's going on 4am and mine is still not working! I hope it comes back up soon after the update!
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bdroad
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« Reply #8 on: November 07, 2008, 03:19:19 AM »
Quote from: jjarbou on November 07, 2008, 02:51:43 AM
It's going on 4am and mine is still not working! I hope it comes back up soon after the update!

It's 1:20pm PST, atm.
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LT1FirebirdSLP
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« Reply #9 on: November 07, 2008, 06:28:06 AM »
hey, when my battery is <50% or lower i frequently encounter problems with email and tv including the problem described in this thread
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jjarbou
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« Reply #10 on: November 07, 2008, 08:09:52 AM »
Oh I see, it was pacific time and not eastern. I just tried it at 8am eastern time and it worked perfect!!!
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bdroad
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« Reply #11 on: November 07, 2008, 11:31:57 AM »
Quote from: LT1FirebirdSLP on November 07, 2008, 06:28:06 AM
hey, when my battery is <50% or lower i frequently encounter problems with email and tv including the problem described in this thread

When your battery reaches a low level, around 10-15%, the push functionality will stop working to perserve battery life. When it reaches this level you will have to perform manual syncs to receive email.
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j.t.
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« Reply #12 on: November 07, 2008, 11:36:36 AM »
And TV, Web, camera etc will be blocked to preserve battery life
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mcampellone
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« Reply #13 on: December 08, 2008, 04:24:17 AM »
I see that this is occurring again tonight/this morning, it is now 4AM (just woke up), and all 5 of my set-up email accounts are experiencing the S7109 error.  Yet as in the other cases, TV,WEB, etc. all work perfectly.  SO, before I start screwing around with all of my mail, which is so tedious, I will just wait it out and hopefully service to mail will be restored soon...
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bdroad
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« Reply #14 on: December 08, 2008, 04:11:53 PM »
Quote from: mcampellone on December 08, 2008, 04:24:17 AM
I see that this is occurring again tonight/this morning, it is now 4AM (just woke up), and all 5 of my set-up email accounts are experiencing the S7109 error.  Yet as in the other cases, TV,WEB, etc. all work perfectly.  SO, before I start screwing around with all of my mail, which is so tedious, I will just wait it out and hopefully service to mail will be restored soon...

This should now be corrected, is anyone else seeing this issue now?
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