Bell Web Bookmarks as Favourites, Problems?

I've had this problem since the last update.  Can't use web bookmarks in my Fav's page, however all my "old" bookmarks I had before the update are still there and usable.

I tried to explain this to Bell about 6 times already.. opened a ticket and had someone call me (a different person everytime) and ask me to reset my phone... even after I said I did and it didn't fix the problem.  To make things worse, I had at least 4 of them pick up a phone at their end and I walked them through the problem.  Each one "said" they would forward it on since it didn't work on their phone either... but I kept getting those calls to reset  my phone.. last guy said it was my hardware and he'd send me a refurb phone ( I just bought a new one a month or so prior), I told him that their phones at the tech support center didn't work either, and that I wasn't the only one with this problem and that I didn't want a refurb phone that's gonna have the same problem anyways.  His only reply was .. we'll get back to you.  It's been 3 weeks now.

I swear they just don't care.

Mattmann911 - You deserve a cookie!!  You are doing a wicked Ass job helping all out and getting the word out to get this sorted with Bell.

It is very much appreciated.